Crisis Services

What are Mobile Crisis Response Teams?

Mobile Crisis Response Teams provide community-based services that deliver solution-focused and stabilization of crisis in the home or in the community. Services are provided 24 hours a day, every day, including weekends and holidays. The Mobile Crisis Team serves anyone inside Lewis County during their crisis. We believe that a crisis is self-defined; we hold the space for individuals to seek help for any type of mental health or co-occurring concern they have. The crisis team provides phone and face to face services with the hope of supporting people and families through their worst times in a location best suited to meet the needs of the individual.

Our Mission:

To respond in a timely manner to persons in crisis when and where needed. Provide emotional support, education, assistance, and intervention as necessary to all persons in crisis and those affected by them. Encourage partnerships among clients, families, and community partners. To prevent unnecessary arrest, emergency department visits, and psychiatric hospitalizations.

What to expect when MCT is called:

The interventionist’s priority is to ensure the safety of the client and the community. The interventionist will provide therapeutically appropriate intervention to the client and provide debriefing for community members who may have witnessed the crisis. The interventionist can coordinate care with other community resources as necessary. The client has the right to refuse services; this includes crisis services.

Services provided include:

  • Solution-Focused problem-solving
  • Brief counseling
  • Assistance in accessing community resources
  • Providing skills to manage future crises
  • Post-disaster crisis counseling
  • Law enforcement consultation
  • Community agency consultation
  • Coordination with community hospitals
  • Safety planning

Fees and associated costs:

There is never a fee for the consumer; crisis services are free of charge. No insurance or ID required.

Crisis services are provided 24 hours a day, every day, including weekends and holidays.

Please call 360-807-2440 or 800-803-8833 for you or someone you love.